Question 1

Who is the Window Queen?

Accepted Answer

My name is Gaby Velasco, and I'm a selling specialist with 12 years of experience. I help people find windows and doors they need from multiple brands like the impact resistant windows supplier America's Best Windows and Doors.

I specialize in providing you factory-direct prices in a timely schedule to help you complete your construction and renovation projects.

Question 2

What type of windows do you offer?

Accepted Answer

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I can help you get from high-quality aluminum windows and doors to impact resistant windows with Florida Product Approval.

I help you find the best quality single hung, horizontal rolling(sliding) and fixed (picture) impact resistant windows in south Florida. This way, you'll be prepared for the hurricane season.

Question 3

Do your windows offer soundproof?

Accepted Answer

The windows I can help you get are manufactured to reduce the noise. Of course, they are not totally soundproof, but you will be surprised by how much they reduce the external noise.
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Question 4

Do you offer energy-efficient windows?

Accepted Answer

Yes, the windows' glass is manufactured not only to resist impacts but to help you reduce energy consumption throughout the seasons. So you are keeping the heat inside when cold outside and the warm outside when warm inside the building.
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Question 5

What are your prices?

Accepted Answer

As you know, windows come in different sizes and can be custom to particular sizes and shapes. To give you a proper price estimate, contact me to provide you with a free quote. No fee or obligation are involved with my quotes.
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Question 6

How much do aluminum or impact windows cost?

Accepted Answer

You can expect a cost of around $300 to $600 per window in today's market—even more for impact resistant windows. But if you request your windows with me, I can help you get them at factory-direct prices.

Question 7

How long does it take you to complete my order of windows?

Accepted Answer

I represent one of the few windows manufacturers that have for you in-stock inventory. 
 
So, you only need to ask, pay and pick up your windows, especially if you are looking for standard sizes impact resistant windows.
 
Also, if your order is big enough, that needs to be ordered directly to the factory. I can help you get your windows faster than other windows suppliers because my brands have a secure raw materials supply chain.

Question 8

Do you help with their installation?

Accepted Answer

I mainly represent windows manufacture brands, so I can help you get your windows and recommend you a few installers who use our windows for their clients or have worked with us in the past. 
 
But they are recommendations we do not share a direct business relationship; do we represent one another. So you are free to choose your installer.

Question 9

If I don't need my windows anymore, can I return them?"

Accepted Answer

For custom size windows, they are non-refundable. As for the standard size windows, I can help you restock them, including a 20% restocking fee.

Question 10

Do you deliver windows?

Accepted Answer

Unfortunately, not since the windows, I help you buy come directly from the factory, you will need to pick them up.
 
We do not load windows into vehicles either due to potential damages caused by transportation. Bring assistance if needed.
 
Also, if you have not picked up your windows after receiving notification product is ready for pick-up, a $25.00 daily storage fee is applied.

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